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FEATURE
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PRICING
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CONTACT
HELP CENTER
Overall introduction
Dashboard
Voice call function
Overview and Making Calls
Features for Agents
Features for Supervisors
Call Center Function
Basic Characteristics of the Queue
Setup of Inbound and Outbound Call Direction
Auto Dialer
Mini CRM
Overview and CRM Support Features
Ticket Management
Report and supervision
Reports and statistics
The call report
Agent reports
Real time monitoring
Video call function
FAQs
Users management
Account management
Call issues
Ticket and contact issues
Mobile app
Billing and Payment
Others
Trigger
multichannel interaction
Facebook fanpage management
Live Chat
Email management
Zalo Official Account management
Button Call Integration
Suggestions
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