# Kênh thoại

- [Cây IVR](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/cay-ivr.md): Cây IVR chỉ được cài đặt với tài khoản có phân quyền trên hệ thống là Admin.
- [Số hotline](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/so-hotline.md)
- [Định tuyến](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/dinh-tuyen.md)
- [File lời chào](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/file-loi-chao.md)
- [Số bị chặn](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/so-bi-chan.md)
- [Cài đặt cuộc gọi](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/cai-dat-cuoc-goi.md)
- [Tài khoản SIP](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/9.-cai-dat/9.1-quan-ly-dich-vu-dich-vu-cham-soc-khach-hang/9.1.4-cau-hinh-kenh-tiep-nhan/kenh-thoai/tai-khoan-sip.md)