# 6.1.2 Chat

- [Thống kê chat](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/6.-bao-cao/6.1-bao-cao-thong-ke/6.1.2-chat/thong-ke-chat.md)
- [Lịch sử chat](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/6.-bao-cao/6.1-bao-cao-thong-ke/6.1.2-chat/lich-su-chat.md)
- [Hiệu suất chat](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/6.-bao-cao/6.1-bao-cao-thong-ke/6.1.2-chat/hieu-suat-chat.md): Thống kê thông tin về số lần cuộc chat tới, số cuộc chat được tiếp nhận, tốc độ trả lời trung bình, thời gian trả lời trung bình,...để đánh giá hiệu suất kênh chat và điều chỉnh chiến lược phù hợp


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/ii.-chuc-nang-he-thong/6.-bao-cao/6.1-bao-cao-thong-ke/6.1.2-chat.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.