1. Forget a password

Step 1: Select the "Forgot password" option on the login interface.

Image 1: Select "Forgot password"

Step 2: Enter the email you used to register for an account on Stringee and click "Send mail reset password".

Image 2: Enter email address

Step 3: Check your email to receive the password change link sent from Stringee.

Click on the phrase "click here".

Image 3: Get a link to change your password

Note: If there is no email sent to the "Inbox", please check the Spam mailbox.

Image 4: Check spam mailbox

Step 4: Change a new password

The user enters new password information and clicks "Reset password".

Image 4: Change the new password