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# Group list management

## Group interface

<figure><img src="/files/O3wngJgYCMOqJzxH2utl" alt=""><figcaption></figcaption></figure>

### (1) Create and find groups

* **Create group:** create more groups on portal. Admin can click on the box to create a group, enter the group name on the popup that appears and click "Create group" to confirm creating a new group with the name just entered.&#x20;
* **Name:** quick filter by group's name.

### (2) Group information

* **Group:** the group name has been created&#x20;
* **Group ID:** group identifier on the system&#x20;
* **Number of agents:** the number of personnel that have been added to the group with the corresponding name&#x20;
* **Queue:** the name of the queue containing the group. A group can be in one or more queues&#x20;
* **Action:**&#x20;
  * **Edit:** update the name of the group&#x20;
  * **Delete:** delete the corresponding group