StringeeX
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StringeeXContact UsIntegration
StringeeX
  • I. Introduction
  • II. System Features
  • III. Mobile app
  • IV. Frequently asked questions
    • 1. Forget a password
    • 2. Change a language
    • 3. Permissions for devices (headset/microphone)
    • 4. Setting the method of call distribution for agents
    • 5. Convert contacts from one account to another completely
    • 6. Note when uploading contacts via excel file
    • 7. Delete contacts in bulk
    • 8. Merge duplicate contacts
    • 9. Check a current balance of a portal
    • 10. Manage app notifications
    • 11. Clear browser cache
    • 12. Configure IP Phone connection with Stringee contact center
    • 13. Common errors when making calls
    • 14. Log in and report Captcha Invalid error
    • 15. How to create multiple business hours
    • 16. File formats supported on StringeeX
    • 17. Instructions for getting call code (call ID)
    • 18. Using Google and Microsoft Accounts for Registration, Login, and Account Linking
    • 19. Two-factor authentication
    • 20. Incoming calls have popup but no ringtone
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IV. Frequently asked questions

1. Forget a passwordchevron-right2. Change a languagechevron-right3. Permissions for devices (headset/microphone)chevron-right4. Setting the method of call distribution for agentschevron-right5. Convert contacts from one account to another completelychevron-right6. Note when uploading contacts via excel filechevron-right7. Delete contacts in bulkchevron-right8. Merge duplicate contactschevron-right9. Check a current balance of a portalchevron-right10. Manage app notificationschevron-right11. Clear browser cachechevron-right12. Configure IP Phone connection with Stringee contact centerchevron-right13. Common errors when making callschevron-right14. Log in and report Captcha Invalid errorchevron-right15. How to create multiple business hourschevron-right16. File formats supported on StringeeXchevron-right17. Instructions for getting call code (call ID)chevron-right18. Using Google and Microsoft Accounts for Registration, Login, and Account Linkingchevron-right19. Two-factor authenticationchevron-right20. Incoming calls have popup but no ringtonechevron-right
Previous7. Set up call notifications on the phone appchevron-leftNext1. Forget a passwordchevron-right