# 9. Check a current balance of a portal

To check the remaining balance of the portal in use, an Admin goes to the payment section. In this section, the information related to the balance and the payment package in use will be displayed completely.

<figure><img src="/files/oOipFuKON3Mvfco06e9p" alt=""><figcaption></figcaption></figure>

Details of payment item information, learn more [here](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.10-payment/9.10.2-plans.md)

Details of transaction history, learn more [here](/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.10-payment/9.10.3-payment-history.md)


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