For the complete documentation index, see llms.txt. This page is also available as Markdown.
3. Contact
Contact interface
At the contact interface, users can view the customer list, internal contact list and call history, search by name or phone number for necessary contact information.
Customer: customer contact information
Internal: internal contact information (with other agents)
History: history of last calls
Create a contact
In the "Customer" interface, the user selects the "+" sign and fills in the corresponding information (each portal will have different fields with different displayed information) to create a new contact.
