# 1. Log in

## **Note**

Support from iOS 10.0.0

## **Login steps**

* **Step 1:** Download a StringeeX application which can be found on App Store

<figure><img src="https://content.gitbook.com/content/W1nWhVvoi55dxT8euy3M/blobs/aQcjYRq7NQqEwUjpsQ7S/image.png" alt=""><figcaption></figcaption></figure>

* **Step 2:** The user chooses to download and install the software on the device
* **Step 3:** After downloading and installing the software successfully, users proceed to log in in the following order:
  * **Domain:** The user enters the login domain information. For example, on an Admin computer managed by a portal with the path:  <https://stringee.stringeex.com>, users will enter here information: “stringee.stringeex.com” (Note: Remove spaces at the end, do not enter “https”)
  * **Email:** Enter the email into the system
  * **Password:** Enter login password

<figure><img src="https://content.gitbook.com/content/W1nWhVvoi55dxT8euy3M/blobs/yNhcuqtnRkK2vCAPtqXZ/image.png" alt=""><figcaption></figcaption></figure>

* **Step 4:** After completing the login, the user will enter the StringeeX app interface. Users click on the corresponding tabs of contact, ticket, and settings to manipulate