# 1.5. Campaign

## Campaign interface

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### (1) Filter and search

* **Campaign name:** The user filters results by Name campaign
* **Start time:** The user filters by the campaign start time
* **Search:** After selecting the filter parameter, the user clicks Search to display the results
* **Export a report:** Export the searched campaign report. Note: this report only includes contacts called out during the campaign and entered into the survey report by the agent.

### (2) Results

* **Agent name:** The customer name in the contact dataset is added to the campaign (add via a filter, an excel file, add directly,...). It acts as the contact name on the portal.
* **Campaign ID:** Campaign identifier after initiating the campaign successfully. This ID is for use when there is a request or problem that needs support from the StringeeX contact center
* **Campaign name:** The name of the initiated campaign
* **Call type:** Call-in type, StringeeX supports Outbound campaign
* **Phone number:** The customer phone number. Depending on the settings, the phone number can be shown in full or as a hidden number (84xxxxxxxxx) to portal users (agents).
* **Call status:** The status of call (Successful - Failed - Undone)

### (3) Switch to the result page

Go to the next page of results