> For the complete documentation index, see [llms.txt](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management.md).

# 9.7 Campaign management

- [9.7.1 Outbound call campaign](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign.md)
- [Types of campaigns](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/types-of-campaigns.md): The Auto Dialer system allows businesses to create automated calling campaigns to customers in large data sets, suitable for continuous high-frequency calling needs.
- [Setup a campaign](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/setup-a-campaign.md): Steps to set up each campaign type
- [Steps to participate in a campaign](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/steps-to-participate-in-a-campaign.md)
- [Campaigns](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/campaigns.md)
- [Customers](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/customers.md)
- [Agents](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/agents.md)
- [Survey template](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/survey-template.md)
- [Survey answers](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/survey-answers.md)
- [Customer warehouse](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.1-outbound-call-campaign/customer-warehouse.md)
- [9.7.2 SMS Campaign](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.2-sms-campaign.md)
- [Campaigns](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.2-sms-campaign/campaigns.md)
- [Customers](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.2-sms-campaign/customers.md)
- [Campaign history](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.2-sms-campaign/campaign-history.md)
- [9.7.3 Email campaign](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign.md)
- [Campaigns](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/campaigns.md)
- [Customers](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/customers.md): Interface to manage customer information in respective campaigns, control customer status in email campaigns
- [Survey template](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/survey-template.md)
- [Email template](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/email-template.md)
- [Sendgrid account list](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/sendgrid-account-list.md)
- [Survey answers](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/survey-answers.md)
- [Do-not-send email list](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.7-campaign-management/9.7.3-email-campaign/do-not-send-email-list.md): This feature allows users to add/remove emails that are not allowed to be sent out