# 19. Two-factor authentication

To enable two-factor authentication, users follow the 5 steps below:

{% tabs %}
{% tab title="Step 1" %}
Go to the website <https://stringeex.com/en/login> and log in to your account.

<figure><img src="/files/mYYmctvE3Gl8XwzcIByh" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Step 2" %}
Click on Account => Account Management

<figure><img src="/files/Hpv2U7W8fMcx6wF7UOdZ" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Step 3" %}
Click on the Security tab on the screen => select Turn on two-factor security

<figure><img src="/files/WVXNL6prLa6Wd7ZpgUrj" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Step 4" %}
Enter the device name used for authentication (the device with the app that will generate the authentication code)

<figure><img src="/files/mKHr6KSfQWhxHkvhc7wC" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Step 5" %}
Use the authentication app to scan the code on the screen, then enter the code generated by the app into the popup to complete the authentication

If you don't have any authenticator apps installed, you should download Google Authenticator or Microsoft Authenticator.

<figure><img src="/files/3d0Y3ttzl1GEMyi1DhfH" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}


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