# 8. Merge duplicate contacts

**If the contacts are duplicated at the Contact interface, the user ticks on duplicated contacts, the "Merge contact" option will appear as shown in the image below.**

<figure><img src="/files/BEzM4Onr9xkwQ9QGTWc5" alt=""><figcaption></figcaption></figure>

**At the next step, the user selects the receiving contact to keep, select "Merge contact"**

<figure><img src="/files/KhDJNqO6qaie0QJm6V3o" alt=""><figcaption></figcaption></figure>

**Notes:**

* After merging, all tickets and notes of Contacts will be transferred to the Receiving Contact.
* The fields of the Source Contact are merged into the Receiving Contact.
* Contacts will be deleted once the merge is complete.


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