# 1. Log in

## Note

Supported Android version: 5.0.0

## Login steps

* **Step 1:** Download APP. The user enters CHPLAY on device, searches for “StringeeX”:

<figure><img src="https://content.gitbook.com/content/W1nWhVvoi55dxT8euy3M/blobs/cPvG0G2BLrmsgYMqvFls/image.png" alt=""><figcaption></figcaption></figure>

* **Step 2:** The user downloads and installs the app on the device
* **Step 3:** Log in. After downloading and installing the software successfully, users proceed to log in the following orders:
  * **Domain:** The user enters the login domain information. For example, on an Admin computer managed by a portal with the path:  <https://stringee.stringeex.com>, users will enter here information: “stringee.stringeex.com” (Note: Remove spaces at the end, do not enter “https”)
  * **Email:** Enter the email into the system
  * **Password:** Enter login password

<figure><img src="https://content.gitbook.com/content/W1nWhVvoi55dxT8euy3M/blobs/tDj1J2lgvGBY3n2Ab56a/image.png" alt=""><figcaption></figcaption></figure>

* **Step 4:** After completing the login, the user will enter the StringeeX app interface. Users click on the corresponding tabs of contact, ticket, and settings to manipulate