# 1. Log in

## Note

Supported Android version: 5.0.0

## Login steps

* **Step 1:** Download APP. The user enters CHPLAY on device, searches for “StringeeX”:

<figure><img src="/files/6GrwaUy0cH74c8asQGl8" alt=""><figcaption></figcaption></figure>

* **Step 2:** The user downloads and installs the app on the device
* **Step 3:** Log in. After downloading and installing the software successfully, users proceed to log in the following orders:
  * **Domain:** The user enters the login domain information. For example, on an Admin computer managed by a portal with the path:  <https://stringee.stringeex.com>, users will enter here information: “stringee.stringeex.com” (Note: Remove spaces at the end, do not enter “https”)
  * **Email:** Enter the email into the system
  * **Password:** Enter login password

<figure><img src="/files/pEmwVgBAMgpOpJcjzLq3" alt=""><figcaption></figcaption></figure>

* **Step 4:** After completing the login, the user will enter the StringeeX app interface. Users click on the corresponding tabs of contact, ticket, and settings to manipulate


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/iii.-mobile-app/android-app/1.-log-in.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.