> For the complete documentation index, see [llms.txt](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/iv.-frequently-asked-questions/11.-clear-browser-cache.md).

# 11.  Clear browser cache

**Step 1: On the browser, the user presses the key combination "Ctrl + H" or opens the path as shown in Image 1 => the "History" tab will appear.**

<figure><img src="https://3398371740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FW1nWhVvoi55dxT8euy3M%2Fuploads%2FpriF7O7YuFOrBbCaTPPR%2Fimage.png?alt=media&amp;token=3db5adba-2423-40d2-9265-a613f22c32f8" alt=""><figcaption></figcaption></figure>

**Step 2: In the "History" of the browser interface, select "Clear browsing data" => the "Clear browsing data" tab will appear.**

<figure><img src="https://3398371740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FW1nWhVvoi55dxT8euy3M%2Fuploads%2FXqXSaLtY389t6M3FEtiz%2Fimage.png?alt=media&amp;token=e613babf-947c-4b6e-8ac5-c6ba4422b508" alt=""><figcaption></figcaption></figure>

**Step 3: In the "Clear browsing data" interface, users select:**

* Type: Advanced.&#x20;
* Time range: From past to present.&#x20;
* Items to delete: Browsing history & cookies and other website data.

<figure><img src="https://3398371740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FW1nWhVvoi55dxT8euy3M%2Fuploads%2FhLltXRFaXXImvJ7momLc%2Fimage.png?alt=media&amp;token=6965af4d-37d2-40d9-b66f-7dd1db63bd14" alt=""><figcaption></figcaption></figure>