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StringeeXContact UsIntegration
  • I. Introductionchevron-right
  • II. System Featureschevron-right
    • 1. Dashboardchevron-right
    • 2. Companychevron-right
    • 3. Contactchevron-right
    • 4. Ticketchevron-right
    • 5. Advanced filter
    • 6. Reportschevron-right
    • 7. Chatchevron-right
    • 8. Knowledge base
    • 9. Settingschevron-right
      • 9.1 Service management (Customer service)chevron-right
        • 9.1.1 Details
        • 9.1.2 Role & Permission
        • 9.1.3 Personnel list
        • 9.1.4 Configure receiving channelschevron-right
          • Channelschevron-right
            • Queue
            • IVR Tree
            • Hotline numbers
            • Routing
            • Greeting message file
            • Blacklist numbers
            • Call settings
            • SIP account
          • Internet calls
          • Email
          • Live chat
          • General configuration
          • Facebook
          • Zalo
        • 9.1.5 Ticket configurationchevron-right
      • 9.2 HR & Team managementchevron-right
      • 9.3 Field configurationchevron-right
      • 9.4 Trigger configurationchevron-right
      • 9.5 SLA & Automation Configurationchevron-right
      • 9.6 Other configurationschevron-right
      • 9.7 Campaign managementchevron-right
      • 9.8 Integration
      • 9.9 Knowledge base
      • 9.10 Paymentchevron-right
      • 9.11 Stringee connection
  • III. Mobile appchevron-right
  • IV. Frequently asked questionschevron-right
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block-quoteOn this pagechevron-down
  1. II. System Featureschevron-right
  2. 9. Settingschevron-right
  3. 9.1 Service management (Customer service)chevron-right
  4. 9.1.4 Configure receiving channels

Channels

Queuechevron-rightIVR Treechevron-rightHotline numberschevron-rightRoutingchevron-rightGreeting message filechevron-rightBlacklist numberschevron-rightCall settingschevron-rightSIP accountchevron-right
Previous9.1.4 Configure receiving channelschevron-leftNextQueuechevron-right