# 9.4.3 Create a new trigger

## Conditions:

<figure><img src="/files/J57g0DY85Xby0aAD6hqx" alt=""><figcaption></figcaption></figure>

## Actions:

<figure><img src="/files/f2L33SfXEDI4Lkrbkznq" alt=""><figcaption></figcaption></figure>

## Placeholder:

<figure><img src="/files/Jxec6Q5fWcFNIka9WclS" alt=""><figcaption></figcaption></figure>

## Steps to create a new trigger

* **Step 1:** Select add new trigger&#x20;
* **Step 2:** Create conditions for trigger&#x20;
  * **Trigger name:** set by the company, is a required field&#x20;
  * **Description:** is a detailed description of the trigger, is an optional field&#x20;
  * **Condition:** includes one (or several) criteria that must be met for the action to take place&#x20;
    * Meet ALL conditions: when all the conditions here are met, the system triggers the trigger action&#x20;
    * Meet ONE of the conditions: when one of the conditions here is met, the system triggers the trigger action.&#x20;
* **Step 3:** Create an action for the trigger. Admin combines the actions according to the instructions above.&#x20;
* **Step 4:** Select Create New to save the Trigger or Cancel to cancel the current operation. Trigger after being created defaults to Active status


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.4-trigger-configuration/9.4.3-create-a-new-trigger.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
