# 1. Forget a password
**Step 1:** Select the "Forgot password" option on the login interface.
Image 1: Select "Forgot password"
**Step 2:** Enter the email you used to register for an account on Stringee and click "Send mail reset password".
Image 2: Enter email address
**Step 3:** Check your email to receive the password change link sent from Stringee.
Click on the phrase "click here".
Image 3: Get a link to change your password
**Note:** *If there is no email sent to the "Inbox", please check the Spam mailbox.*
Image 4: Check spam mailbox
**Step 4:** Change a new password
The user enters new password information and clicks "Reset password".
Image 4: Change the new password
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