> For the complete documentation index, see [llms.txt](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/9.-settings/9.2-hr-and-team-management/9.2.2-group/group-list-management.md).

# Group list management

## Group interface

<figure><img src="https://content.gitbook.com/content/W1nWhVvoi55dxT8euy3M/blobs/qDvRdEUC4M7VIresOXDf/Screenshot%20at%20Jul%2030%2016-07-56.png" alt=""><figcaption></figcaption></figure>

### (1) Create and find groups

* **Create group:** create more groups on portal. Admin can click on the box to create a group, enter the group name on the popup that appears and click "Create group" to confirm creating a new group with the name just entered.&#x20;
* **Name:** quick filter by group's name.

### (2) Group information

* **Group:** the group name has been created&#x20;
* **Group ID:** group identifier on the system&#x20;
* **Number of agents:** the number of personnel that have been added to the group with the corresponding name&#x20;
* **Queue:** the name of the queue containing the group. A group can be in one or more queues&#x20;
* **Action:**&#x20;
  * **Edit:** update the name of the group&#x20;
  * **Delete:** delete the corresponding group