IV. Frequently asked questions
1. Forget a password2. Change a language3. Permissions for devices (headset/microphone)4. Setting the method of call distribution for agents5. Convert contacts from one account to another completely6. Note when uploading contacts via excel file7. Delete contacts in bulk8. Merge duplicate contacts9. Check a current balance of a portal10. Manage app notifications11. Clear browser cache12. Configure IP Phone connection with Stringee contact center13. Common errors when making calls14. Log in and report Captcha Invalid error15. How to create multiple business hours16. File formats supported on StringeeX17. Instructions for getting call code (call ID)18. Using Google and Microsoft Accounts for Registration, Login, and Account Linking19. Two-factor authentication20. Incoming calls have popup but no ringtone