> For the complete documentation index, see [llms.txt](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/6.-reports/6.1-statistical-reports/6.1.4-ticket.md).

# 6.1.4 Ticket

- [Ticket report](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/6.-reports/6.1-statistical-reports/6.1.4-ticket/ticket-report.md): The ticket report visually reflects the number of tickets assigned to each generated channel and the ticket status, giving the manager a comprehensive view of the contact center system.
- [Deleted ticket report](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/6.-reports/6.1-statistical-reports/6.1.4-ticket/deleted-ticket-report.md): Deleted ticket report provides information about the deleted ticket history on the portal, making it easy for management to keep track of deleted tickets and control the deleted data.
- [Report of ticket by drop-down field](https://help.stringeex.com/stringeex-tong-dai-cham-soc-and-quan-ly-khach-hang/en/ii.-system-features/6.-reports/6.1-statistical-reports/6.1.4-ticket/report-of-ticket-by-drop-down-field.md)